General information

We use cookies on various pages of our website to make your visit to our website more attractive and to enable you to use certain features, as well as to statistically record the use of our website. 

Insofar as these cookies and/or the information they contain constitute personal data, the legal basis for processing is Article 6(1)(a), (b) and (f) GDPR. Our obligation to perform our contractual obligations properly, your consent to accept cookies and our interest in optimising our website must be considered as a legitimate interest within the meaning of the aforementioned points of the

Regulation 

Cookies are small text files that are created automatically by your browser and stored on your device (laptop, tablet, smartphone, etc.) when you visit our website. 

Cookies do not harm your end device and do not contain viruses, Trojan horses or other malware.

The information stored in the cookie establishes a link to the specific device used. However, this does not mean that we identify you.

Most of the cookies we use are deleted at the end of a browser session (these are known as session cookies). With them, we can, for example, offer you a multi-page shopping cart preview, where you can see how many items are currently in your shopping cart and what your current purchase value is.

Other cookies remain on your computer and allow us to recognise your device the next time you visit our website (these are known as persistent or long term cookies). These cookies are used to make our offer more user-friendly and effective. With these cookies, you will receive information on the site tailored to your interests.  Of course, you can additionally set your browser so that it does not store cookies on your device. The help function in the menu bar of most web browsers explains how you can prevent your browser from accepting new cookies, how you can make your browser alert you when you receive a new cookie, or how you can delete any cookies you have already received and block them from being received by anyone else.

This is done in the following way:

Internet Explorer:

1. In the “Tools” menu, select “Internet Options”.
2. Click on the “Privacy”tab.
3. Now you can set the security settings for the Internet zone. Here you set whether cookies should be
accepted or not.
4. Click “OK” to confirm your settings.

Firefox:

1. In the “Tools” menu, select “Settings”.
2. Click “Privacy”.
3. In the drop-down menu, select the "Create according to user-defined settings" setting.
4. You can now set whether cookies should be accepted, how long you want to keep these cookies, and add exceptions for which websites you always want to receive cookies or never receive them.

5. Click “OK” to confirm your settings.

Google Chrome:

1. Click on the Chrome menu in the browser toolbar.
2. Now select “Settings”.
3. Click “Show advanced settings”.
4. Under “Privacy”, click “Content settings”.
5. Under “Cookies”, you can make the following cookie settings:
– Delete cookies
– Block cookies by default
– Delete cookies and website data by default when you exit your browser
– Set exceptions for cookies on certain websites or domains
However, we would like to point out that in this case not all features of this website will be fully functional.

Google Analytics

For the purposes of needs-based design and continuous optimisation of our pages, we use Google Analytics – a service provided by Google Inc. (“Google”), a web analytics service based on Article 6(1)(f) GDPR. Google Analytics uses so-called “cookies”, which are text-based data that are stored
on your computer in order to simplify and speed up the use of the analysis functions on the website.

In this context, pseudonymised usage profiles are created and cookies are used. The information generated by the cookie about your use of this website, such as
– browser type/version,
– the operating system used,
– the URL from which you were redirected to the website,
– the name of the type of computer accessed (IP address),
– the time of the server request.

Google will use this information to carry out website usage evaluations on behalf of the operators of these websites in order to compile reports on website usage activity, to improve the services provided on the website, and to improve the performance of online services through the operators of the websites. The IP address transmitted from your browser to Google Analytics will not be presented together with other data from Google. You can prevent cookies from being stored on your computer by setting your website preferences accordingly; however, in this case, we warn you that you may not be able to use the full functionality provided by such websites. In addition to helping to identify you as a logged-in user, cookies also help Google to access and process the data used on your website (including your IP address) by Google by downloading and installing a browser add-on from tools.google.com/dlpage/gaoptout?hl=en .

Onsite-Targeting

Our website uses cookies to collect and evaluate information to optimise advertising (“Onsite Targeting”). Such information includes, for example, information about what products you have viewed on our websites/apps. Based on this information, we may show you offers on our website that are specifically tailored to your interests based on your behaviour.

Re-Targeting

We also use retargeting (“Re-Targeting”) technologies provided by external service providers such as Pixel der Facebook Ireland Limited. Re-targeting allows us to make the online offer more interesting to you. In this way, we can target those users who are already interested in our shop and our products to our partner websites. We know from research that displaying personalised advertising is more engaging for the internet user than advertising that has no personal connection. To this end, a cookie is set, with which data is collected using aliases. Based on this information, you
will be shown advertisements that are relevant to your interests on our partner websites. No personal data is stored directly and no usage profiles are linked to personal data  You can deactivate the collection of data for personalised advertising purposes. A cookie is then set which permanently prevents the collection of data unless you delete this cookie in your browser or by using the "Delete all cookies" function. You can repeat your refusal to accept cookies at any time.

Advertising partners / third party cookies

We work with partners to make the online offer on our website even more interesting for you, and we also add links to other pages, such as Youtube, Instagram, Facebook, etc. For this purpose, cookies from our advertising partners are set when you visit our website (so-called third party cookies). The cookies also store information about your user behaviour and interests when you visit our website using aliases. In some cases, information that appeared on other pages before you visited our website is also collected. Based on this information, you will be shown ads from our advertising
partners based on your interests. No personal data will be stored and no usage profiles will be combined with your personal data.

Social media features

In accordance with Article 6(1)(f) of the GDPR, we use Facebook and Instagram or other social plug- ins on our website to make our company better known. The main purpose of the advertising must be considered a legitimate interest within the meaning of the GDPR. Their data providers must ensure responsibility for the data protection operation.

The purpose and scope of the data collection and the respective provider’s further processing and use of the data, as well as your rights and the determination of the possibilities to protect your privacy, can be found in the provider's respective data protection notices. By logging out of social networking sites in advance and deleting cookies, you can prevent social networks from attributing the information they collect about you to your user subscription on the relevant social network when you visit the website. If you do not want social networks to attribute the data collected through our website directly to your profile, you must log out of the relevant social networks before visiting our website. You can also prevent plug-ins from loading altogether by using browser add-ons, e.g. with the script blocker “NoScript”, which can be found at: www.noscript.net .

Client account

To provide you with maximum convenience, we suggest that you keep your personal data permanently stored in a password-protected client account. The creation of a customer account is voluntary. If you create a customer account, the data collected here is processed in accordance with Article 6(1)(b) of the GDPR. No new data needs to be entered once a customer account has been created. You can also view and modify the data stored in your customer account at any time. Only if you wish to place orders via our website/application, it is necessary to open a customer account.
To set up a customer account, you must enter your chosen password in addition to the details required for placing an order. Together with your email address, this will help you access your customer account. Please treat your personal access data confidentially and do not disclose any of
them to third parties. Please note that you will remain automatically logged in even when you leave our website, unless you log out separately.
You have the option to delete your customer account at any time. However, please note that if you have ordered from us, the data visible in your customer account will not be deleted at the same time. Your data will be automatically deleted when we are subject to the requirements of commercial and tax law, i.e.: 10 years after the date of payment. The legal basis for this further processing is Article 6(1)(c) GDPR and Article 6(1)(f) GDPR.

Payments

We process your payment information for the purpose of processing a payment, e.g. if you make a purchase. Depending on the method of payment, we transfer your payment information to third parties (e.g. when making a payment from one bank account or another). The legal basis for this processing is Article 6(1)(a) GDPR, Article 6(1)(b) GDPR and Article 6(1)(f) GDPR (in the case of debt). During the payment process, the service provider may use cookies.

Recipient outside the EU

The e-shop cookies, which allow marketing and functional cookies, may, depending on your choice, transfer data to Canadian servers (data cache). The above processing includes the transfer of data to the servers of our outsourced tracking and application technology providers. The data transfer is based on the so-called standard contractual provisions of the EU Commission, additional protection mechanisms as required after the so-called "Privacy Shield" was repealed. 

List of cookies

A list of the cookies used is provided at the time of acceptance of the cookies.